Effective Date: February 2026
Voommart ("we," "us," or "our") is committed to protecting the privacy of our users in Tanzania. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://voommart.co.tz/) or use our mobile application.
We collect information that identifies you ("Personal Data") to provide our diverse services:
Account Information: Name, email, phone number, and physical address.
Health Data (Pharmacy): Digital copies of prescriptions and health-related preferences.
Identity Verification (Car Rental): Driving license details and NIDA (National ID) numbers.
Location Data: Real-time GPS location to facilitate parcel tracking and food delivery.
Financial Data: Payment history and billing information (processed securely via encrypted gateways).
We use your data to:
Process and deliver your grocery, pharmacy, and restaurant orders.
Verify eligibility for car rentals and manage vehicle insurance.
Provide real-time tracking for your parcel deliveries.
Send service updates, security alerts, and promotional offers (with your consent).
We do not sell your personal data. We only share information with:
Licensed Vendors: Pharmacies and Restaurants to fulfill your orders.
Logistics Partners: Drivers and couriers for delivery purposes.
Legal Authorities: When required by Tanzanian law or the Personal Data Protection Commission (PDPC).
In accordance with the PDPA 2022, we implement strict technical and organizational measures, including:
Encryption: All sensitive data is encrypted during transit (SSL).
Access Control: Only authorized personnel have access to sensitive user files.
Storage: Data is stored on secure servers with regular security audits.
Under Tanzanian law, you have the following rights:
Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete information.
Right to Erasure: Request the deletion of your account and data.
Right to Object: Opt-out of direct marketing at any time.
We use cookies to improve your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
If you have questions about this policy or wish to exercise your data rights, please contact our Data Protection Officer:
Email: support@voommart.co.tz
Address: Office Ubungo, Dar es Salaam
